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All product categories can be returned if they are of proper / improper quality within fourteen days.
We will return or exchange the products if: a defect is found, there is a shortage or resort. You have the right to exchange theproducts without traces of operation.
To confirm the defect or shortage, please fill out the form located in your personal account on the website. To do this, you need to:
1. Log in to your personal account
2. Go to the account menu and the Returns tab
3. Fill in all required fields.
Be sure to attach a photo or video of the product with the preservation of packaging and stickers or labels on the package and provide accurate information about the actual weight and number of seats taken from the carrier. marriage or shortage. Therefore, it is important to check the order with the carrier.
In a positive case, we exchange goods at our own expense. After 14 days from the date of delivery, claims are not accepted.
Physical location where the return can be made: Lviv region, Yavoriv, Nova Poshta №1. Recipient: Leomark LLC (USREOU 23266835), 380639641117.
If you need advice on returning or exchanging products, please write to e-mail [email protected]
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